Team CHE doesn't believe in promises, we believe in action demonstrated through dedication to each and every detail of your project.
The 212 Philosophy
Team CHE operates under the "212" mindset. This motivational premise is based on the fact that when water is increased from 211 to 212 degrees, it begins to boil. With boiling water comes steam and with steam you can power a train. That one extra degree makes all the difference.
How does "212" translate to you when you choose Custom Home Exteriors, Inc.? Quite simply, you can be sure that you are getting more than an installation company. You are getting a dedicated partner who is always willing to do the little things, that one extra degree that sets us apart from the competition.
Team CHE is absolutely committed to the mutual success of our companies and here's how we prove it "212" style:
√ Every customer expects, deserves and receives our absolute best.
√ Our staff is courteous, well-kept and professional. Our hiring standards are uncompromising; only the best candidates make the cut. To remain knowledgeable and skilled professionals, employees are required to attend training sessions on topics such as safety, installation techniques and customer service methods.
√ Team CHE believes in high efficiency and consistency. We constantly evaluate and analyze our business operation to ensure we are always a competitive market leader.
√Team CHE finding savings without giving up quality; it's called value engineering, and we pass these savings on to our valued customer.
√ Our installers, managers, fabricators, office staff and field staff are punctual, thorough and attentive. They will not leave your job until the contracted work is 100% complete. Most of all, the project will be clean and neat throughout its duration and especially when we are finished.
√ Team CHE partners with the right vendors; companies that have the same values and high standards that we do. We believe that all vendors should be treated as we would like to be treated, and we always operate with this in mind.
√ Teams CHE are creative problem solvers; when another turnkey siding vendor cannot meet your needs and expectations, we can. We don't rest until solutions are identified and challenges addressed.
√ Teams CHE are financially responsible. We pay our bills on time, and we keep overhead and debt at the lowest possible level.
√ Team CHE maintains the highest level of integrity. Anything less is simply not tolerated.
√ We derive our lump sum numbers by unitized pricing using our own specialized software.
√ Our itemized bid will provide a line-by-line, part-by-part takeoff of your project to ensure that all work included is clearly defined in advance.
√ Team CHE will never pad estimates or projects because we are confident that we have provided the most accurate bid possible. We are always available to discuss a takeoff with you to answer any questions or concerns.
Here are some more reasons why the 212 Philosophy sets us apart from the competition:
√ We are already servicing the area's largest and most successful builders.
√ Excellent customer service is the backbone of our company -- we are not satisfied unless you are.
√ We are large enough that our purchasing power allows us to pass lower material costs on to you, but small enough to provide personal attention to each and every one of our customers.
√ CHE offers special builder programs through many of the Nation's leading suppliers, including James Hardie, Revere Building Products, Alside, Certinteed, Trex , Therma Thru and many more.
√ Competitive financing with a reputable lender is available if needed.
√ We offer a comprehensive labor and workmanship warranty to compliment the best material warranties in the industry.
√ Should you have a warranty and service request, our staff will respond within 48 hours, and absolutely no claim will be closed until the customer is completely satisfied. We also offer online support for our customers' warranty needs, so you get service promptly.
√ Take a sneak peek into your project before it begins with our new digital design studio. See what your home will look like before spending a penny on your renovation.
√ We offer an up to the minute scheduling tool so you will always be able to rely upon us, knowing that we will be prompt and prepared.
√ We have in-house scopes of work approved by each manufacturer to help protect you and your buyers.
√ We stay up to date with all codes and town laws.
√Team CHE is Full Design Build Remodeler, from Dreams to Certificate of Occupancy
√ Team CHE and its staff are members of the North Carolinas Home Builders Association
√ Team CHE is a board member for the Remodeling Council of Wake County
√ Team CHE is a Licensed Residential and Building Contractor in the State of North Carolina - License Number 60810
√ Team CHE is a Certified Green Builder Professional
√ Team CHE and its staff have over 85 years of combined building industry experience
√ Team CHE offers both a Life time Labor Warranty along with full manufacture warranties, on every remodeling or renovation product or service in writing (ensuring peace of mind)!
√ Team CHE is a fully insured with workers comp and general liability. Also, for qualified home owners, we offer additional coverage.
√ Team CHE offers each home owner Lien Waivers at final payment to make sure you are completely protected from fake contractors!
√ Team CHE has A plus Ranking with the BBB. No customer complaints have ever been filed.
√ What makes us the Right Team for you - "Quite simply, WE CARE!!"
√ Please visit our Link below to find out what previous customers are saying about Team CHE.
√ We also offer plenty of ways to save. Click here for more information about our current promotions.

